Freezing
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Beverly Wood
Any time I click on edit my app freezes. This is a new issue that started last week.
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Sasha
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Sasha
Hi Beverly,
I wanted to let you know that we've just released an update, version 1.0.10, which addresses the freezing issue that a small number of our users were experiencing. Thank you so much for bringing this to our attention!
Please update the app and let us know if you continue to experience any issues. We appreciate your feedback and support.
Thanks,
Sasha
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Sasha
Hi Beverly,
Thanks for reaching out and letting us know about the issue. This is the first report we've received about the app freezing, so your feedback is very helpful.
Could you provide a bit more detail about when the freezing occurs? Specifically, is it happening when you edit an envelope or when you edit a transaction? Also, I want to confirm that you are using our latest version, 1.0.9.
If you could email us at support@budgetbestie.app with this information, it would be very helpful. Additionally, please include your user ID in the email so we can investigate the issue further on our end.
Thanks so much,
Sasha